How PurFresh Clean Works | Our Cleaning Process Explained

What happens before, during, and after your clean

Intake and crew assignment

When you book, we review your home details and assign a permanent crew lead. That crew lead owns your account for the duration of your service. They read your preferences before every visit.

Arrival and walkthrough

On the first visit, the crew lead does a 5-minute walkthrough with you (or by themselves if you're not home) to note any specific areas, fragile items, or access notes. This goes into your account profile permanently.

The 47-point clean

Every visit follows the same checklist written by Sandra Kim, our Training Lead. It covers every room in a fixed sequence so nothing gets skipped. Crew leads sign off digitally at the end of each visit.

Completion notification

Your crew lead texts you when the job is complete. The message includes the time out and any notes (e.g., a bulb was out, a window was left cracked). We don't just leave - we communicate.

24-hour re-clean window

If anything was missed, contact us within 24 hours. We schedule the crew back to address it at no charge. No negotiations, no credits toward the next visit - an actual fix.

The 47-point checklist (selected items)

A partial view of what our crew covers on every standard residential visit.

Kitchen (12 points)

Counter surfaces wiped and dried
Sink scrubbed and faucet polished
Stovetop and microwave exterior
Cabinet handles wiped
Floor swept and mopped
Trash emptied

Bathroom (9 points)

Toilet bowl and exterior scrubbed
Sink, counter, and mirror
Shower or tub surfaces scrubbed
Grout lines addressed
Floor mopped and disinfected
Trash emptied

Bedroom & Living (14 points)

Dusting: furniture, shelves, frames
Vacuum carpet or sweep/mop floor
Window sills and ledges
Baseboards (standard clean)
Light switches and door handles
Under accessible furniture

Products we use and why

We stock two sets of products on every van: standard commercial-grade cleaners and our EPA Safer Choice certified green line. Clients choose which they prefer when booking - no surcharge for the green option.

Neither set contains bleach in aerosol form or heavy artificial fragrances. We found that clients consistently rate "no chemical smell" as one of the top three things they care about after a clean.

For post-construction jobs, we bring industrial HEPA vacuums with sealed canisters designed for fine drywall dust. The difference between a regular vacuum and a HEPA unit on a post-reno job is visible immediately.

The PurFresh cleaning process